Privacy Policy

Last updated: December 29, 2025

Introduction

Welcome to the Amal أمل – Cleaning Cooperative website, available at
https://hanikayoncoop.co.il (hereinafter: the “Website”).

We are committed to protecting the privacy of users of this Website.
This Privacy Policy explains what data is collected, how it is used, to whom it may be transferred, and what rights are available to you.

This policy has been prepared in accordance with the Israeli Protection of Privacy Law, 1981, including Amendment No. 13, and the guidelines of the Israeli Privacy Protection Authority.

Use of the Website constitutes consent to this Privacy Policy. We take reasonable measures to protect your personal information.

Definitions

“Website Owner” – The owner of the Website and its actual operator, responsible for processing personal data in accordance with this policy.

“Website” – The website located at https://hanikayoncoop.co.il, including all its pages, content, forms, interfaces, and online services.

“User” – Any person who accesses and/or uses the Website, whether or not they register for any service.

“Personal Information” – Any information relating to an identified or identifiable individual, including name, ID number, email address, phone number, IP address, location data, online identifiers, attached files, or any other information provided by the User or collected through use of the Website.

“Sensitive Information” – Personal information that includes medical, genetic, biometric data, consumption habits, worldviews, social affiliation, financial status, or any information whose disclosure may harm privacy.
The Website does not intentionally collect sensitive information unless the User chooses to provide it voluntarily.

“Data Processing” – Any operation or set of operations performed on personal information, including collection, recording, organization, storage, updating, modification, use, transfer, disclosure, or deletion.

“Third Parties” – External entities providing services to the Website, such as hosting, maintenance, information security, email distribution, analytics, or other online services (e.g., Google, Meta, or similar providers).

“Cookies” – Small text files stored in the User’s browser, enabling proper Website operation, improved user experience, and collection of statistical data.

“Anonymization” – A process by which personal data is stripped of identifying elements so that it cannot be associated with a specific individual.

Types of Information Collected and Their Purpose

Information Provided Voluntarily by the User

When using the Website, personal information may be collected through forms, including:

Inquiry Form – First and last name, email address, city, phone number, message content, and any additional information provided by the User for handling the inquiry.

Purpose of use:
Responding to inquiries, customer relationship management, and maintaining communication with interested parties and clients.

Cookies

The Website uses cookies for the following purposes:

  • Essential cookies for proper Website operation
  • Technical cookies for language display management (Hebrew / Arabic / English)

Some cookies are essential for the Website’s operation. Blocking cookies through browser settings may affect functionality.

Purpose of use:
Improving user experience and managing language preferences.

Transfer of Information to Third Parties

We do not sell or rent personal information.

Personal information will be disclosed only if required by law or pursuant to a court order.

Information may be shared with:

  • Service providers (hosting, maintenance, mailing, analytics)

All third parties are required to act in accordance with our instructions and maintain appropriate data security standards.

Data Security

We apply generally accepted security measures to protect information transmitted through the Website.
Information may be stored outside of Israel while maintaining an appropriate level of security.

Data submitted through Website forms is sent to the company’s email inboxes and stored securely in the Website database.

Please note that data transmission over the internet cannot be completely secured, and absolute protection cannot be guaranteed.

Data Retention

Information is retained only as long as necessary for the purposes outlined in this policy or as required by law.
After the relevant retention period, the information will be deleted unless a legal obligation requires continued storage.

Minors’ Privacy

The Website is not intended for minors under the age of 18 and does not knowingly collect information about minors.
If we become aware that information has been collected from a minor without parental consent, we will take steps to delete it.

User Rights

In accordance with the Protection of Privacy Law, 1981, every person has the right to access, correct, or request deletion of personal information held about them.

Requests may be sent to:
Email: helena@hanikayoncoop.co.il

Contact Information

For questions or requests regarding this Privacy Policy:

Email: helena@hanikayoncoop.co.il
Phone: +972-50-5759604

Policy Updates

We reserve the right to update or modify this Privacy Policy from time to time.
Any material changes will be published on this page. We recommend reviewing this policy periodically.

Cookies Policy

Use of Cookies

The Website uses cookies — small text files stored in the User’s browser — to ensure proper operation of the Website, improve browsing experience, and collect statistical usage data.

Types of Cookies Used

Essential Cookies

Required for the Website’s proper operation (e.g., language settings, accessibility features, form security).
These cookies cannot be disabled without affecting Website functionality.

Analytics Cookies

Used to collect anonymous information about Website usage, such as number of visitors, pages viewed, and time spent on the Website.
This information is collected through third-party services such as Google Analytics and is intended to improve user experience.

Preference Cookies

Allow the Website to remember user choices, such as language or region, in order to provide a personalized browsing experience.

Managing Cookies

Upon entering the Website, a cookie banner is displayed allowing Users to choose which cookies to allow.

Users may change their preferences at any time through their browser settings.

Please note that disabling or deleting certain cookies may affect Website functionality or prevent some services from operating properly.

Third-Party Cookies

Some cookies on the Website are provided by third parties, such as Google, which offers analytics services (Google Analytics).

This information is stored in accordance with the privacy policies of those providers and does not allow personal identification of Users.

Consent to the Use of Cookies

By using the Website, Users consent to the use of cookies in accordance with this policy and the choices made through the cookie banner.